Frequently Asked Questions
Everything you need to know about your next DIY project and order.
Do your Raspberry Pi boards come with a manufacturer warranty?
Yes, all Raspberry Pi boards and official peripherals come with a standard 12-month manufacturer warranty against hardware defects.
How long does domestic shipping take for maker kits?
Orders are typically processed within 24 hours. Standard shipping takes 3-5 business days, while expedited options are available at checkout for urgent projects.
Are the components in your sensor kits compatible with Arduino?
Most of our sensors and modules are cross-compatible with Raspberry Pi, Arduino, and ESP32 platforms. Please check the 'Technical Specifications' section on the product page for voltage logic levels.
What is your return policy for opened electronic components?
We accept returns within 30 days. However, items must be in their original packaging and must not have been soldered or permanently modified to be eligible for a full refund.
Do you offer technical support for coding and assembly?
While we provide comprehensive setup guides and libraries for all our products, we do not offer one-on-one debugging services. We recommend visiting our community forum for troubleshooting help.
Do you offer bulk discounts for educational institutions or STEM clubs?
Yes, we provide special pricing for schools, universities, and makerspaces. Please contact our sales team with your tax-exempt documentation for a custom quote.